Privacy Policy
Your privacy matters to us at ShineUp PulseWave
Last updated: January 15, 2025
Our Commitment
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with South Korean privacy laws and international standards.
1. Information We Collect
Personal Information
- Name, email address, and contact details when you register for our courses
- Educational background and professional experience for course placement
- Payment information processed securely through our payment providers
- Communication records when you contact our support team
Technical Data
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and usage patterns. This helps us improve our website performance and provide better educational content.
2. How We Use Your Information
- To provide our financial analysis education programs and learning materials
- To communicate with you about your enrollment, progress, and upcoming courses
- To process payments and maintain accurate financial records
- To improve our educational content based on student feedback and learning outcomes
- To comply with legal requirements and protect our legitimate business interests
3. Your Rights Under Korean Law
Right to Access
You can request a copy of all personal data we hold about you. We'll provide this information within 30 days of your request.
Right to Correction
If any of your personal information is inaccurate or incomplete, you can request that we correct or update it immediately.
Right to Deletion
You can request deletion of your personal data, subject to our legal obligations to retain certain records.
Right to Object
You can object to certain types of processing, including direct marketing communications from us.
4. Data Sharing and Third Parties
We don't sell or rent your personal information to third parties. However, we may share your data with:
- Payment processors to handle course fees and transactions securely
- Educational technology platforms that support our online learning environment
- Professional service providers who help us operate our business
- Legal authorities when required by Korean law or to protect our rights
International Transfers: Some of our service providers may be located outside South Korea. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
5. Data Security Measures
Technical Safeguards
We use industry-standard encryption to protect your data both in transit and at rest. Our systems are regularly updated and monitored for security vulnerabilities.
Administrative Controls
Access to your personal information is limited to authorized personnel who need it for legitimate business purposes. All staff receive regular privacy training.
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Student enrollment records | 5 years after course completion | Educational service delivery |
| Payment information | 7 years for tax purposes | Legal compliance |
| Website analytics | 2 years maximum | Legitimate business interest |
| Marketing communications | Until you unsubscribe | Consent |
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. We use both essential cookies (required for website functionality) and optional cookies (for analytics and improvements).
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features.
7. Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from individuals under 18 years old. If you're under 18, please have a parent or guardian contact us before using our services.
8. Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or applicable laws. We'll notify you of significant changes via email or through a prominent notice on our website.
The current version is always available at shineup-pulsewave.com/data-protection.html
9. Contact Information
Privacy Officer: ShineUp PulseWave Data Protection Team
Email: info@shineup-pulsewave.com
Phone: +82-10-2573-0319
Address:
ShineUp PulseWave
Jung-gu, Sindang-dong, 55-14
Seoul, South Korea
Response Time: We respond to all privacy inquiries within 3 business days and provide complete responses within 30 days as required by Korean privacy law.
Questions About Your Privacy?
Don't hesitate to reach out if you have any concerns about how we handle your personal information. We're here to help and ensure you feel confident about your privacy with us.